Returns

We allow for returns and exchanges if you've changed your mind about a product. 

All returns and exchanges due to change of mind are subject to a 30-day return and exchange policy upon receipt of order, subject to the following terms and conditions:

  • Item must be in its original purchase condition - packaging must be unopened, unused, unmarked and not defaced in any manner and with all tamper-resistant seals, packaging and any cellophane intact and unopened.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items which have been stated as non-exchangeable or non-returnable and/or items on sale.
  • For online orders, shipping costs associated with the return of the product will be covered by the customer.
  • Your rights under any applicable consumer law are additional to and not affected by our return and exchange policy above.

 

To initiate a return, please send an email returns@heygorgeous.com.cy quoting your order number.